Six articles we hold to. They are here so you can hold us to them — and so you know in advance when we are not your product.
You press send. Always. This is not a setting you can flip and not a promise we can quietly break later: the mail pipeline simply has no send function. A mail leaves only after a human clicks.
Hosted in Europe, by a Belgian company. You may use your own AI key — then your mail runs under your contract, not ours. We do not use your mail to train our AI: that switch is off by default and only goes on if you turn it on yourself.
It learns your tone from your own sent mail — not from some general idea of "business writing". And we explicitly instruct it to invent nothing that is not in the context: better a short draft than a fluent fabrication.
No "thanks for your message", no "I hope you are well". HeyOtto cuts what you would cut and gets straight to the point.
Exactly one reply is ready per conversation. No menu of variants for you to choose between — that is precisely the work we are taking off your hands.
We take on a limited number of firms each month, because every onboarding is personal. And we say no to anyone looking for an assistant that replies automatically in their name. We would rather say that up front than afterwards.